JPMS Failed to Produce All Subpoena Documents Despite Arbitration Panel’s Explicit Orders

In a FINRA arbitration case against J.P. Morgan Securities LLC (JPMS), a broker-dealer subsidiary of JPMorgan Chase & Co., a self-directed investment account customer alleged that JPMS engaged in fraudulent and dishonest practices. The customer alleged that her account documents were altered/changed after she confronted JPMS about unauthorized trading activity in a non-discretionary self-directed cash […]

Looking for a Fair Trial? Self Directed Investment customers are Out of Luck in the FINRA Arbitration Proceedings

The Financial Regulatory authority (FINRA) administers an arbitration forum as a neutral administrator. ‘FINRA does not have any input into the outcome of arbitrations‘. FINRA arbitrators are independent contractors not employees of FINRA. The brokerage firms may benefit from the neutrality of financial regulatory authority ‘FINRA’ in the arbitration proceedings. In the case detailed below, […]

Should You Trust JP Morgan Securities? The Three Member Arbitration Panel Found its Record- Keeping Erroneous

JP Morgan Securities (JPMS) made ‘certain errors and mistakes in the record keeping‘ involving a customer, declares a three member arbitration panel. A self-directed brokerage account customer recently filed a complaint against JP Morgan securities (JPMS; CRD#: 79) with the Financial Industry Regulatory Authority (FINRA). FINRA is a nongovernmental organization that writes and enforces rules for […]